Technical Writer

Position Location(s):  Charleston, SC

Position Description: Candidate is responsible for tech editing of Data Center and Cloud related engineering documents, reports, and diagrams. Duties also include action item taking and facilitating recurring engineering and management meetings.

Responsibilities:

  • Infrastructure Monitoring and Support
  • Provisioning for other “Super Users”
  • Tier 1 Knowledge Management
  • Tier II and III Support
  • 24/7/365 Monitoring
  • Monthly Health Checks
  • Metrics Management and Reporting
  • User Monitoring / Logging
  • Critical Alerts (Pri 1) Notifications

Experience and Education:

  • BA degree in English, Journalism, or Technical Writing.
  • Ten (10) years of experience in the logistics, supply, financial or information technology field to include: writing/editing technical documentation, procedures and guidelines.

Submit Resume (Please include the position description in the subject line when submitted):  Technical Writer