Knowledge Management Specialist I, II, III

Position Location(s):  Ft. Meade, MD

Position Description: 

Conducts activities related to the knowledge management processes, to include but are not limited to: content analysis, document management, data capture, portals, shared storage locations, workflow, collaboration, data warehousing, decision support, information dissemination; planning to encompass the strategy, architecture and methodology for an enterprise modernization effort; selection, implementation and measure of packaged solutions for enterprise modernization; complete integration of applications with target data and defined processes.

Knowledge Management Specialist - Level I

  • Utilizes knowledge building, knowledge sharing and knowledge management skills to promote a sharing and learning culture
  • Leads efforts to mainstream knowledge management into core USCYBERCOM activities and projects, independently builds partnerships and promotes initiatives to identify, create and share knowledge relevant to solving issues and maximizing opportunities
  • Promotes collaborative tools to facilitate sharing of ideas and work among internal teams and external partners
  • Utilizes tools and processes to establish and nurture communities of practice including workshops, one-on-one guidance and troubleshooting
  • Maintains general knowledge, as well as practical experience of Knowledge Management concepts and tools including software applications and IT systems.

Qualifications: Minimum two (2) years of experience as a Knowledge Management Specialist. Bachelor’s Degree or higher from an accredited college or university in Information Management,  or related discipline.  Current TS/SCI and CI Polygraph.

Submit Resume (Please include the position description in the subject line when submitted):  KM Specialist

Knowledge Management Specialist - Level II

  • Integrates information from departments and functions throughout the organization to facilitate easy access, sharing and dissemination of information with internal business partners and external customers
  • Trains and educates front-end users of the knowledge management tools
  • Develops reports as required to support operations, write knowledge content as required, and prepare presentations for senior management to support recommended changes, new initiatives or enhancements
  • Monitors solution benefits and key measures of success to ensure that ongoing benefits are realized, and facilitate development of controls with business partners through streamlining processes and system automation
  • Supports all positions with appropriate analysis and backup materials, collaborates across many business units to communicate complex concepts

Qualifications: Minimum five (5) years of experience as a Knowledge Manager. Bachelor’s Degree or higher from an accredited college or university in Information Systems, or related discipline; a Master’s Degree may be substituted for two (2) years of relevant experience. Current TS/SCI and CI Polygraph.

Submit Resume (Please include the position description in the subject line when submitted):  KM Specialist

Knowledge Management Specialist - Level III

  • Leads process improvement initiatives through the disciplined use of technology solutions, facilitates discussion of process alternatives in order to arrive at best practices, and manages the development and modification of new and existing content
  • Provides operational support to USCYBERCOM by conducting and overseeing data analysis in order to optimize search results and ensure proper categorization of content within USCYBERCOM
  • Provides strategic direction to business groups through initiative prioritization, integration and resource application and ensures that policies and procedures align with the USCYBERCOM mission
  • Manages content that integrates information from departments and functions throughout the organization to facilitate easy access, sharing and dissemination of information with internal business partners and external customers
  • Acts as a subject matter expert for Knowledge Management and its reporting capabilities, manage content and workflow, educate front-end users on the use of the Knowledge Management System
  • Oversees reporting to support operations, prepare analysis and recommendations related to categorization of content and optimizing search results
  • Facilitates development of controls with business partners through streamlining processes and system automation, and prepare presentations for senior management to support recommended changes, new initiatives or enhancements

Qualifications: Minimum ten (10) years of experience as a Knowledge Manager. Bachelor’s Degree or higher from an accredited college or university in Information Systems, or related discipline; a Master’s Degree may be substituted for two (2) years of relevant experience. Current TS/SCI and CI Polygraph.

Submit Resume (Please include the position description in the subject line when submitted):  KM Specialist